Ohana's | travel agents | reservations | restaurant, bar, resort, boutique hotel, private villas

We are one of the top quality accommodation providers on Nusa Lembongan. We have a range of accommodation to suit different types of travellers to Nusa Lembongan, and a range of budgets. Our accommodation is suitable for solo travellers, couples, families and groups. Our accommodation offerings include resort style rooms and also private villas with a range of bedrooms. We also often cater for weddings and our accommodation (full block out) is ideal for 50-70 guests which is a very popular range for Weddings. Our properties are all maintained in great condition and we have a quality management team, and dedicated reservations team. This affords agents the confidence that their guests will be well looked after. Our booking process for agents is very easy, and we can assist with organising boat transfers to and from Nusa Lembongan, as well as tours and activities on the island to ensure guests have a fabulous time on the island. Our referral fees are competitive in the industry and by booking direct on our booking portal, agents are able to receive their referral bonus at the time of booking.

There are three ways for travel agents to connect with us to make bookings for their guests. 1. Connect directly with our channel manager. The channel manager we use is Siteminder. Generally larger travel agents connect with us this way. 2. Book directly using our online booking portal and agent code. This is the most common way for travel agents to book for their guests. Please see the direct booking section for further details and instructions. 3. Email us and book manually. Please see the manual booking section for further details and instructions.

For agents we offer a commission/discount of 15% off our advertised rates.

Agents can book directly on our website, using the agents discount code that provides a reduction of 15% on all rates.

Please email us at bookings@aquanusa.com for a travel agent discount code.

Your travel agent discount code applies for both AQUA NUSA and OHANA’S BEACHFRONT RESORT & BEACH CLUB.

AQUA NUSA VILLAS - NUSA LEMBONGAN

A collection of luxury 1, 2 & 3 bedroom villas

www.aquanusa.com

www.instagram.com/aquanusalembongan

AQUA NUSA direct booking link - https://app-apac.thebookingbutton.com/properties/aquanusathehilldirect

OHANA’S BEACHFRONT RESORT & BEACH CLUB - NUSA LEMBONGAN

Luxury beachfront resort in the heart of the main town on Nusa Lembongan.

www.ohanas.co

www.instagram.com/ohanaslembongan

Ohana’s beachfront resort & beach club direct booking link - https://app-apac.thebookingbutton.com/properties/ohanas

STEPS FOR AGENTS TO MAKE A BOOKING

1. Go to our direct booking portal for the relevant property

2. Enter the agent discount code

3. Select the villa/room type

4. Select the rate type suitable for the guests (flexibility, cancellation, breakfast/no breakfast if available etc)

5. Enter your details including the email where you want the booking confirmation to go. There is a notes section for any additional comments.

6. Select any extras - e.g. scooter hire, boat transfers, snorkelling trips

7. Proceed to payment. Payment can be made by credit card on the online booking portal. 8. Send us an email to either bookings@aquanusa.com (for AQUA NUSA bookings) or bookings@ohanas.co (for Ohana's beachfront resort & beach club bookings) to confirm that you have a made a booking for one of your clients

The booking confirmation will then be sent to the email address you provide when making the booking. You can forward this to your guests, or you can create an invoice in your own format to pass on to your guests.

Our preference is for travel agents to book directly via our online portal as this is the simplest and fastest way for agents to make bookings for their guests. It also reduces the likelihood for any errors. However if you would like to book manually via email here are the instructions. Step 1 - Send us an email Email us at bookings@aquanusa (for AQUA NUSA bookings) or bookings@ohanas.co (for Ohana's beachfront resort & beach club bookings). Step 2 - Include relevant rate and room/villa information in email In the email, provide us with your guests details and any relevant information. Please already know the room type and room rate you would like. This information is easily available to you. We also have an extensive FAQ available on our websites for frequently asked questions. Our reservations team is busy. We make significant effort to support agents by ensuring extensive information is available for agents on our website via our detailed FAQs and our online booking portal. We ask that agents use these resources and do not ask our reservations team for information that we already make easily available. Check the online portal for availability, rates and rate type for the dates. To see the rates with the agent discount applied, and the amount of the discount to assist you in preparing invoices invoices from your company, enter your agent discount code on the portal. This will show the discounted rates as well as the amount of the discount. The online portals are: AQUA NUSA direct booking link - https://app-apac.thebookingbutton.com/properties/aquanusathehilldirect Ohana’s beachfront resort & beach club direct booking link - https://app-apac.thebookingbutton.com/properties/ohanas Step 3 - Issue invoice and make payment (maximum 24 hours) We will will prepare an invoice for you to pay and hold inventory for a maximum of 24 hours hours for payment. Payment can be made by credit card or direct bank transfer. Please provide proof of payment once payment has been made via email. Email us at bookings@aquanusa (for AQUA NUSA bookings) or bookings@ohanas.co (for Ohana's beachfront resort & beach club bookings). If payment is not made within 24-hours the inventory will be released without notice. Agents who are found to request us to hold inventory and do not follow through with payment will no longer be able to hold inventory.